LUMBERTON — UNC Health Southeastern will join healthcare organizations across the country in celebrating Patient Experience ...

As we come to the end of another year, the changes and challenges of 2025 could yield opportunities for patient experience work in 2026. At the start of this year, we anticipated the launch of a new ...

The Accreditation Council for Graduate Medical Education (ACGME) is pleased to announce a national essay contest inviting ...

Prescribing medications to patients is only one step to improve their health, as making sure that patients start therapies ...

When patients are prescribed complex therapies — like specialty drugs, cell and gene treatments, or high-cost biologics — the path to treatment is rarely straightforward. Filling a prescription can ...

If you’ve had a video check-in with your doctor recently, you’ve been a part of the most significant change to the patient experience in the last five years. Rare to non-existent prior to the pandemic ...

The right approach and technology create a more meaningful and streamlined experience, reducing the workload for staff and allowing patients to feel more engaged and supported throughout their care.

Most healthcare organizations already have access to much of the data they need, but the challenge is operationalizing it ...

Every healthcare leader is thinking about burnout. Providers and administrators are overwhelmed by staffing shortages and other morale strains, which we know are compromising patient experience ...

Throughout my medical training and then practicing as an intensivist, my entire identity as a physician was rooted in being at the bedside. Healing, I believed, required proximity; only by being ...